What behaviours do you think youll need to demonstrate to deliver great service? The documents need to be sent to: openreach.assessment.centre@openreach.co.uk. Hi could you please gives me a head uphow is that practical Exercise like? The process took 3 months. Usually this happens pretty quickly, but if were filling a lot of roles at once, or theres a training backlog, it may take a little longer. On the in person assessment day, people speak about a maths and english test. The practical was a 15 minute task where you are given 4 jobs and you have to plan your day and route (prioritising vulnerable customers is a must). With your consent, we may also use non-essential cookies to improve user experience, personalize content, customize advertisements, and analyze website traffic. Good exposure to Root cause analysis and corrective & preventive actions. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. Your job seeking activity is only visible to you. Comfortable traveling to suppliers / Customers on a need basis, Effective communication with the Customer and suppliers. Anonymous Employee in Stoke-on-Trent, England, I applied online. Listing for: Tech Mahindra . I applied online. Full-time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I then had an email inviting me to take an online situational strength test. Zoe Shepherd talks about what it's like to be an Openreach engineer. they also asked about myself and were interested in my approach to health and safety, Anonymous Interview Candidate in Ipswich, England, I applied online. I was lucky and my last interview was scheduled for 11:20 and ended around 11:40 so I was free earlier than expected. Asked 1 October 2017 It depends on the role you've applied for! Get email updates for new Supply Chain Engineer jobs in Montreal, Quebec, Canada. Upon being successful on this, I was then onto an assessment centre (Bristol). I receive 4 question where I answer recording myself . Ability to independently handle Negotiation and Commercials finalization. The assessment centre consisted of a presentation about open reach and a bit more about the role. all in all a pleasant experience. 17-04-2019 Cornwall Airport Newquay Rescue and Firefighting Service Recruitment Day. Just trust that you arent blind and/or colour blind, How long did you guys wait for the assessment from getting the acceptance email. Youll start your new job by meeting your manager and your new team - theyll help you get settled in, show you around, and answer any questions you might have. Make sure you wear something thats suitable for a job interview, even if its over video. myPlan is your personal area which includes your Personal Resettlement Plan, Resettlement Tracker, Career Assessment Activities, CV Builder and Checklists. You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Prior to the interview I was told by the person overseeing the recruitment process that they were likely to ask me 3 specific questions in addition to the ones they'll be using via the STAR method to assess my suitability for the role and that I should have answers ready for these 3 questions however, during the interview they didn't appear to have asked the 3 additional questions I had been told to prep for. Monday to Friday. Sorry for the wall of text ill post images if the emails if that helps. BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Northampton +5 locations. To gain access to these services you need to be registered with the CTP. Free interview details posted anonymously by Openreach interview candidates. Overall I'm really pleased with the process and now I'm just waiting on my start date. Shall have basic knowledge of measuring instruments used for dimensional inspection of fabricated parts. Sign in to create your job alert for Supply Chain Engineer jobs in Montreal, Quebec, Canada. About the company This consisted of a Maths and English test, practical and 2 face to face interviews. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Give me an example of a time you went above and beyond for a customer, Is it more important to Openreach to gain new customers or provide outstanding health and safety, Give an example of a time you witness someone avoiding health and safety regulations and what you did about it, What does it take to be an Openreach Engineer, Where do you see your self in 10 years, whats your goal, Why is health and safety important to you, Why do you think you will make a great engineer here at openreach, Give an example of when you have used customer service skills, Tell us about a situation where u went above and beyond, About yourself While you dont need to wear a suit on Microsoft Teams, first impressions still matter. I applied online in June, had an video interview wasnt very comfortable with this but was ok in the end. (adsbygoogle = window.adsbygoogle || []).push({}); I applied online. Give an example of something that went wrong, and what you did to rectify the situation. We're always trying to be better in everything we do, and all our teams work together to help us deliver on our ambitions. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Unfortunately the pics and highlighted areas haven't copied but all the lines with asterisks were highlighted and pics included examples of passport (Mr beans) an actual drivers license with no redaction and a British gas bill from 2014. What are your strengths etc? The group was then split up half went to do English and maths assessments and the other half went to do 2 interviews, one competency and another suitability - mainly health and safety and customer service focused. The process took 2 months. Post re-alignment to better represent what we do. Pretty laid back, not to formal. Why do you want to work as an openreach engineer? Whole process flew by, starting with situational skills test a day later, after initial application was sent. On average, youve got about 10 seconds to hook a recruiter, otherwise theyll just move on to the next CV in the pile. Both interviewers were relatively informal and made me feel at ease as I was quite nervous. Awesome after nearly a year some movement. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 24 Openreach Engineer interview questions and 18 interview reviews. The 4 questions I was asked were; Weve got lots of different roles available at Openreach and they can all be found in our Opportunities section. What behavior we shoud have to deliver a great customer service? Application then long wait and wait more and eventually they get back. Relaxed environment friendly staff. I was then asked to do an online interview answering questions into a webcam, unless you are a Millennial who is totally comfortable with presenting yourself in this sort of way, do not underestimate how hard it is to talk fluently about yourself without any sort of feedback, eye contact or normal conversational cues. im so happy for you that you got the job! But realistically I would recommend doing so. I interviewed at Openreach. Bt Openreach trainee engineer application hints and tips Send your experience at the assessment centre and hints and tips for all future engineer's. . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Suitability Interview About you Form Why do you want to become a openreach engineer? By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. If you saw someone not wearing PPE at work when they should be doing, what would you do? Hi all just recently attended an assessment centre in Brentwood after months of waiting. Salary information comes from 1,034 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The group was then split up . I interviewed at Openreach in May 2022, Suitabilty, capability, technical, coaching over 3 hours worth of interviewing with around 20 mins prep time in between each part.. a tough interview but always relaxed enough as far as interviews go, I applied online. I hope they consider the fact that i am coming into a totally different career than what i am used to doing and i feel i excelled in all other aspects of the assessment day so i hope they give me the benefit of the doubt and give me a chance to sharpen my skills on the practical side of things. Top Tip try a bit of blu tack to hold them in place for taking the picture Find a quiet spot, preferably at home, with reliable broadband. Describe a time you have had to deal with a complaint, would you change how you handled the situation? Genuinely easy interviews with basic questions. Practical test, they will give you a run down and demo of what you need to do and you have to repeat it, its really simple just connecting a few wires, stripping some wire etc, remember to wear the goggles, clean up and put tools back after. Scenario By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Why do you want to work for Openreach? Presentation about Openreach , what the role involves and how the day looks From my initial application i had a long wait to get a response which i believe was impacted more due to covid! Ability to independently handle Negotiation and Commercials finalization. Somerset Partnership NHS Foundation Trust. We then had our skills test, it is no longer as simple as wiring a 13a plug. Documentation control processes, planning, and implementation. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 2+ months. I got a congratulations but no job was available. Openreach Engineer Trainee Interview Questions Updated Sep. 17, 2022 Find Interviews To filter interviews, Sign In or Register. What would you say is your main skill? A week later I received an email stating I had passed the initial screening and my application will be progressed, however due to the high volumes of applications not everyone gets invited to the assessment centre. Explore our career programmes Find us on Glassdoor 3.8 Overall Rating out of 5 position Listed on 2023-02-16. Just do some basic research on the company and keep notes for the second interview, I applied online. When I have looked I can only seem to find posts regarding the 2018 recruitment campaign, my other question is if it's true that Openreach are still looking for another 2500 new engineers over next 12 months? 18-04-2019 Knowledge of quality and Inspection methodologies like FAI / Standard inspection methodologies / Testing & validation procedures, Good knowledge on evaluating the Process potential and consistency. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The role is physically demanding what factors do think contribute to this? Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. What stood out to you from looking at our website and social media accounts Share details of a large-scale transformation project you have executed? Shall possess an Engineering Degree / Postgraduate in Engineering Preferably Production / Mechanical. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Strategic Sourcing preferably from an Aircraft / Related Systems Manufacturing Industries. Min. Please enter the email address you registered with and instructions will be sent to you informing you on how to reset your password. Apparently there is no right answer, they are just trying to gauge how you approach the task. Took around 3 months start to finish, online 1 way interview followed by assessment day consisting of 2 face to face interviews, maths and english test then finally a practical assessment. The interview lasted 55 minutes out of 60 (the last 5 felt more like small talk) and consisted of a series of questions ranging from what improvements need to be made to their website and social media profiles to what would I consider the biggest challenges facing the PR Industry. 23 Openreach Trainee Field Engineer interview questions and 11 interview reviews. Once youve been through your video interview and your day at the assessment centre, well make a decision on whether the role is right for you. I got a congratulations but no job was available. Benefits of becoming a Preferred Supplier. I interviewed at Openreach (Sevenoaks, England) in Jan 2019. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Join to apply for the Supply Chain Engineer - OPH Assessment & Development role at Epsilon Solutions Ltd. Sign in to save Supply Chain Engineer - OPH Assessment & Development at Epsilon Solutions Ltd.. I interviewed at Openreach (London, England), Stage 1: Informal coffee chat which was suitability questions from the line manager Stage 2: Prepare a presentation on your 5 year business plan Stage 3: Meet the team which was additional suitability and fit questions plus any questions I wanted to ask, I applied online. Tell me about a time you solved a problem. The next day I received an email stating that I had passed the assessment. Ensure customer relationship and customer satisfaction. I was then invited to an interview with two senior members of the team. The assessment centre consisted of a presentation about open reach and a bit more about the role. These interviews can be anywhere between 30 minutes and an hour, so its best to make sure youre comfortable and free from distractions. Standard interview and process you would expect from a big company. Should I get similar emails I shall confirm with openreach recruitment if this is correct. Pros. Candidates applying for Engineer had the quickest hiring process (on average 65 days), whereas Trainee Engineer roles had the slowest hiring process (on average 107 days). Free interview details posted anonymously by Openreach interview candidates. Online application, then followed by a telephone interview basic questions around why you want to work for open reach, what does customer service mean to you, then followed by assessment centre which includes 2 interview practical assessment and a English and maths assessment. Dont think of the interview as a one-way street. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If your CV shows us that you have the right skills, qualifications, and experience, well ask you through to our interview and assessment stage. A clear and consistent application process. Average Openreach Trainee Engineer yearly pay in the United Kingdom is approximately 24,083, which is 6% above the national average. Skills test consists of different wiring, connecting wires via crimping, terminating wiring ect on a wooden block. Sign In. This stage can vary with the type of role youre applying for, but for most engineering roles youll start with a video interview with the hiring manager, and sometimes another colleague who might be there to ask further questions and take notes. Personally I asked a tonne of questions. I applied online. Capability Second one the same except this time it was from a named openreach field manager(which was later recalled) Then the final one looking for passport AND driving licence (without code)All the while looking nowhere near as professional as previous emails.So now I'm really dubious as to the authenticity of said emails but would hate to miss the chance if they are genuine. I interviewed at Openreach (Ipswich, England) in Feb 2018. Shall have the capability to interpret Engineering, Specification, special tooling, and other data deemed necessary to manufacture quality parts. Just wondering if anyone has heard anything recently regarding assessment centre days taking place in 2019? Read the latest updates on all aspects of resettlement in our online newsletter. Remember passport, driving licence and proof of address and do research about company. Your manager will work with you closely theyll make sure you know whats expected of you and help you to set achievable goals. If a particular role catches your eye, take the time to read through the requirements and make sure its the right position for you before you apply. You dont need a long introduction, just hit them with the key information as quickly and clearly as possible. I receive a online invitation for my first interview through a platform Hirevue. If you are interested in becoming a Trainee Engineer with Openreach, log on to CTP RightJob and search for Job ID N148398. I had a virtual assessment recently.There wasnt any English or maths test so dont worry about that. I too have had an invite but I am waiting for confirmation of my booking. The process took 3 weeks. Of course was my reply, so date set for 10th December. Good interpersonal skills and Ability to interface with all internal and external stakeholders. Well also need to ask some role-specific questions, like whether you hold a valid manual driving license and if youre happy to work in confined spaces. Get started with your Free Employer Profile, PR and Communications Executive Interview. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). I interviewed at Openreach (Wakefield, England) in Sept 2021, Three processes. The virtual assessment day is for a trainee engineer role If all goes well and you pass the interview stage, well invite you to join a group of candidates at an assessment centre, where youll spend a day completing a range of tasks. If not, they will probe you to get the information out of you. Dress smart, smile and look directly into the camera. This has put me off applying to them in the future. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. THEREFORE I HAVE SELECTED NO BEING OFFERED A JOB. suitability interviews. on We also use them to offer content that's personalised and relevant to you. If you are not registered and are still serving in the Armed Forces, contact your local Service Resettlement Adviser. Good experience in sourcing\purchasing\procurement process. I interviewed at Openreach (Hamilton, Scotland) in Aug 2022. Just wanted to give all a heads up on what goes on there. Here are our top tips for making sure your CV doesnt get lost in the crowd.
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