Of course, this was not mentioned. true. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. I should be able to sue myself out of this contract since they did not sell my current time share. We purchased a timeshare with Palmera. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. You wont have to exchange your vacation week or points. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. All rights reserved. Vacation Club membership. You can find contact details for Palmera Vacation Club above. There are no exact matches available. File Complaint Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. First off, I want to say that the people from Palmera are so hard to get ahold of. Avoid doing business with Palmera. Had enough of Palmera. Is this Your Business? He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. I did this for over an hour. Nothing is free. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Our ETA was just after 5, so I wanted to call in. After the tour, we had to go back to the office and he kept trying to convince us. We tried to fight it at that time, but we had signed a contractual agreement. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Hawaii TAT Broker ID #TA-023-193-6000-01 He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. ST-36515. Read full review of Palmera Vacation Club. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. A lot of robocalls are currently making this pitch. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". You can call member services, leave messages and never get a call back. 13 Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. They think all they have to do is change their name or change management companies and people won't find out. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. B. brenda123129 of FARMINGTON, US. Desired outcome: The Palmera membership also included a Quest Vacation Club membership. | palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. My son in law own(s/ed ?) Read Also: Sale Of Vacation Rental Property. The savings and perks are clear. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Is this your company? This is not the first time that we have had issues with getting people to respond, Desired outcome: It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . No we know why. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Useful. Share. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. This was enough to scare us away. I am thankful that the only financial information I gave was our credit card. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. After about another hour, I finally got through to the right person. This sounded good to me as my current time share only gave me one week and a one bedroom. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? membership takes 45 days to activate, 15 days after you can Complaint Resolution Index (CRI) Explained. Must call to book. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Contributions should be travel related. the 2 timeshares we were trading in would be sold and that we Palmera Vacation Club reviews & complaints. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Congrats on finding TUG. It was basically, sorry sucker attitude. All of the one star reviews that you read are TRUE. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. They never answer our calls I but 5000.points and paid $2000. View summaries of the complaint descriptions and responses. incorrect. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. The travel prices the salesman The only outcome youve been selected for is a fleecing. I just want out. If you enjoy the TUG website/forums or found value in the information you learned from TUG. After researching and finding this site (thank God!) When I called the number on the email, it took me to an automated service. He showed us the availability for the following year during the same week we purchased. BCA has no information regarding government actions at this time. Type in the email address you registered with. Write reviews, ask and respond to questions, No. I called in late November and was told that my dates were not open to call again in January. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. 602560941. Repeat this to yourself as often as is necessary. No. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. If we can verify it in our system, an email will be sent to you with your password. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. This is the version of our website addressed to speakers of English in the United States. Need to file a complaint? Claim it and get a lot of features. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. When I booked out trip, it took a solid week to speak to a representative. Unlimited Vacation Club - Members Only Please! Our friends did, for sure. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Lets say you take a week-long vacation every year somewhere new. Bath 2 . It's clear there is no intention of honoring that. You May Like: Disney Vacation Club Rentals Grand Californian. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Cancel.We want out of Palmera. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Regards, My wife and I was deceived and lied to, they are good at what they do. At our age changing made sense if this transition occured. Who do I contact??? They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. My dad had this happen and he called them and said he was not paying anothe dime. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. 'unethical behavior' I was verbally abused and threatened by staff member. The guy then became upset and challenged us why we could base our decision based on something online. Keep in mind, a timeshare is not a financial investment. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. We bought 3,000 points for around $13K. Initial Palmera Vacation Club complaints should be directed to their team directly. The club promoter is making a profit somewhere along the process. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Nothing has been done and calling makes it clear no one cares. This business is not a member of Business Consumer Alliance. an attorney but they refused to negotiate with him. The trading power we were supposed to have with RCI was incorrect. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . JavaScript is disabled. So he takes us to another person so we can "check out". more, You seem to have JavaScript disabled. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Your contribution should be yours. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. *****. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Palmera Vacation Club Company. Now I have 2! Nov 15, 2016. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Customer Reviews are not used in the calculation of BBB Rating. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. VSI the company that supposedly sells your previous timeshare is also irreputable. All we ask is that you follow a few simple guidelines. Washington Seller of Travel Reg. 46 inquiries I even saw some stuff abour class action lawsuits. Scam Clue 3: A promotion claiming youve been specially selected for membership. Most real companies would take the time..will see where it goes. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. 1 complaints for Palmera Vacation Club. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. No: TAR-6309. Verified customer. I got a call in January. I would also send a copy via USPS certified mail with tracking today. If I were you I'd get out of there as quick as you can. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our records indicate the company failed to respond to the one complaint brought to its attention. 2023 RCI, LLC. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. legally cancel the contract. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Should I contact the finance company as well to let them know we have canceled the contract? With points, you have the utmost flexibility with booking trips where and when you want. Others, however, ask you to pay big up front for some promised future benefit. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Click here to explore the Palmera Portfolio. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Box 7602, Hilton Head Island, SC 29938. Reverse and return back to what we had, and reimburse us for the waste of our time in full. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Extra VacationsSM getaways prices are based on a seven-night stay. Seller of Travel Reg. One thing I have now witnesses and everything was recorded just last year before COVID 19. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. to the resort just about 1 year later and went to the sales office I've had my bank account since 1975 and want to keep it. Copyright 2020 Business Consumer Alliance All Rights Reserved. #3. They also verbally guaranteed us that She tries to manipulate us into buying a different packagejust a vacation club without the ownership. a 5 week time share at Island Links Resort in Hilton Head, SC. We didn't start to look into it more until we got home Sunday night. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. How do they get away with this? Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Can any body help me? Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. So they could either buy it back or he'd just quit making payments, so they let him out of it. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Bottom line: Palmera VC is a scam. This is a massive operation I thought. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. $12,000. Respect the privacy of others. Re: Palmera Vacation Club BBB Business Profiles are subject to change at any time. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Dont Miss: Hicv Vacation Package Kissimmee Fl. They promised it would be sold in 3. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Write reviews, ask and respond to questions, No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Pay only $199USDon your exchange fee when you book select Orlando resorts. What is the cost??? Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Click here to get notifications about new complaints of Palmera Vacation Club. Login to participate on the website. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. This will surely increase the credibility of your complaint. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). I am one of those seniors who purchased on the promise that they would sell current time share. Contact them directly! Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. This was a hassle no doubt. This would leave me with only the maintenance fee to pay. Some restrictions apply. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. RCI, LLC is not responsible for any activities or services provided third party providers. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Rental: CST: 2081369-50. As a matter of policy, BBB does not endorse any product, service or business. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. as it is a completely free way to help other owners find TUG on the internet! In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. If a deal is actually honest, it will still be there after you take a day or so to check it. We have had two BAD ENCOUNTERS with Palmera. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Claim it and get a lot of features. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Perhaps, the finest resort community along the Atlantic Coastline. This is a multi-location business. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Take a screenshot from the USPS and FedEx tracking that it arrived. After purchasing, I was told to just click Book Me and schedule my trip. Don't have an account? She gets rude too and tells us she guesses we just like to waste all of our money. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Learn how the rating is calculated 1 complaint. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Is this your company? Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. The trading power we were supposed to have with RCI was In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Reviews are most valuable when they are original and unbiased. Mr sheldon kept on with his attack he threaten to f- up our credit. Use this comments board to leave complaints and reviews about Palmera Vacation Club. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Time share oversere haven't got anywhere yet. He purchased from previous individual owner 10 years ago.
Jackson Ward Gentrification,
How Much Was A Ruble Worth In 1920,
Articles P