~VP, Contact Center. Glad we could help :). And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. Your ticket may not be available for AXS Official Resale. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. I bought better seats now I have an extra pair of tickets for Aerosmith. Go to Solution. BUY THE PERFECT TICKETS StubHub payment is on hold. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. Hi Dana,Thank you so much! A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. These were bought bought early and the tickets are listed as official platinum. And after I managed to get to the site, it had repeated errors with payment. How many times can a ticket be transferred? On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . We know that fans of live entertainment have been looking for a solution to these issues for a long time. Thanks. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ways to get paid when selling tickets on StubHub. I believe the issue occurred due to me setting up my information correct. If it isn't supported, you won't be able to use Wallet. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Think again. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. We are changing the way you register and sign-in to the StubHub Community. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Want to list and sell your tickets on AXS? After the switch, you will enter the email address you use to access the community in order to reset your password. The gig has not been cancelled we just chose not to go. After you get the hang of it though, there's nothing to it. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. She anticipated the errors that I would make and helped me correct them. Hi Susannah,Thank you so much! Please visit our help page or contact customer support for assistance. Being paid through PayPal but the PayPal email is wrong. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Still good to post for sale and they will transfer when they become. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets I have an extra concert ticket that I want to sell. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Ticketmaster logo . This helps prevent ticket touting and help combat illegal counterfeiting. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. EASILY SELL YOUR TICKETS Plans can change. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. We also ensure all reviews are published without moderation. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. Thanks. Enter the details of your tickets, such as the event name, venue, date, and seat location. My brother minutes later bought me a ticket for the floor through Seatgeek. My show starts in a couple of hours and I have not been able to transfer. Cookie Notice The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Yeah, I mean it's kind of hard to feel bad for you. Desktop Sign in to your account on AXS.com. You can sell on stubhub or independently (through facebook, reddit, craigslist, etc.) Will it be available for these tickets at a later time? Still haven't got tickets. Press question mark to learn the rest of the keyboard shortcuts. Maybe that's the reason why? TONS of tickets are listed as resale but for me, the option is greyed out. Im pretty sure you have to be in a 3D view to render. It shows how much when you list them. HiHeather,Thanks for reaching out to us and providing feedback. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. He was fast and helpful. ~VP, Contact Center. Bravo! Often the artist and the venue puts a delivery delay until a week or two before the show. Monae helped me by submitting a ticket to expedite shipping. HiChris,Thanks for the review! I bought better seats now I have an extra pair of tickets for Aerosmith. The view from "up in the nosebleeds". For more information, please see our I realized I have GA tickets for a show on this Sunday. Review and complete the transfer. What if my friends arrive later than me? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 2023 Tixel Pty Ltd. ACN 625 710 581. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. 2.) Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. HiG,Thanks for the review! Click "Transfer Money" Enter a transfer amount and select a transfer destination. and our While its not solved yet, they said to call back tomorrow. What is AXS Official Resale? Log in to or create a StubHub account. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). If available, select the ticket (s) you want to sell and click Continue. How did you resolve this? My emails went unanswered. 3.) If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Kyturra is a great addition to our team. For more information, please see our 2018 - The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. How would I go about selling the tickets like many others. We are working hard to provide the best customer experience so your feedback does not go unnoticed. AXS App: Selling Tickets Share Greyed out Transfer/Sell buttons on Ticketmaster. Anyone can write a Trustpilot review. Or maybe we have to wait. I was on hold with StubHub for almost 3 hours. Hi Roxanne,Thank you so much! Selling Tickets Selling Basics Why can't I sell my ticket? I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Find the event and choose the date Follow the steps. On Sale Friday, March 3 10 a.m. ~VP, Contact Center. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. All customer service interactions should be that fantastic! If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. However the rest of my AXS experience has been very negative. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. What options do I have. Buying Tickets Buying Basics, Resale, Accessible Seats and more. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Hi ANASTASIA,Thank you so much! Thanks for the review and enjoy your event! In the future, I would definitely try not to use AXS for ticket purchases. How to see your payment history. The response was fine but "our app is not wifi friendly"? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Service was friendly and efficient! I finally got someone to answer and they sent me a weblink to upload some screenshots. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. We are dedicated to making the needed changes so in the future you have the best experience. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. axs sell tickets grayed out. I shared a Mobile Ticket with a friend and . Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Alex P. is a great addition to our team. Vote. Glad we could help :). In answering this question I'm going to make the following assumptions: 1. Press question mark to learn the rest of the keyboard shortcuts. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Can I share screen shots of the tickets with friends? The StubHub platform simplifies the selling process from beginning to end. Dont worry if you only want to sell one ticket from a group purchase. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . Will there be fees for me to pay to sell on these sites? Privacy Policy. We are working hard to provide the best customer experience so your feedback does not go unnoticed. What are reasons for Sell Ticket option being greyed out? We are working hard to provide the best customer experience so your feedback does not go unnoticed. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. G o on sale. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Set your ticket on a flat surface to take a picture of the barcode. Select 'Sell' from the home page or an event page. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Check your email account for the original tickets issued, or login to your AXS account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Press question mark to learn the rest of the keyboard shortcuts. Official tickets and your source for live entertainment. ~VP, Contact Center. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. Replies to negative reviews in < 24 hours. You will enter your community username and new password and done! They are P3, section 322 row 8. My tickets have not shipped with a week to the event. I finally got someone to answer and they sent me a weblink to upload some screenshots. If so, which resale platform is the best? Is this usually pretty safe? Click on "Your Account" and select the "Payments" tab. I want to sell 2 kcon tickets for 8/11. At that tine if the tickets are transferable the grey transfer button will be activated. Find the event you have tickets for, and click the "Sell Tickets" link. Been on hold for over 2 hours with StubHub support. 2. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Privacy Policy. Only problem is Im too disabled to do GA at this point. Anyone know if this is temporary maybe because I bought recently? Check out the link for How to Sell Tickets on StubHub From Axs. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Glad we could help :), Sierra H fixed my issue in 5 min. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Set your selling price and select your preferred payment truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. Thanks for the review and enjoy your event! Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. Are there any tickets . ~VP, Contact Center. Stefan is a great addition to our team. Can I sell my ticket? ~VP, Contact Center. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Choose whether you are a season ticket holder or an individual game ticket holder. Upload your ticket to Tixel. We get it, plans change. Supr3m3Hyp3B3ast 1 yr. ago. Glad we could help :). So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. Official Tickets and Your Source for Live Entertainment | AXS.com Hi Mr. Scott,Thanks for the review! Huh. First, is it better to sell by directly contacting the person? I asked to speak to a manager and I have to wait 2 DAYS to speak to one. Add a valid credit card (we require this to keep users safe) We are working hard to provide the best customer experience so your feedback does not go unnoticed. Chevron-shaped icon used for navigational cues. Slow and confusing communication. Sierra H. is a great addition to our team. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Once youve uploaded the file, you will have the option to select which tickets you want to sell. USE TICKETS WITH THE APP The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? Your website glitched causing me to overpay for a ticket. Reddit and its partners use cookies and similar technologies to provide you with a better experience. She was able to find and and help reset my account so I could see them. Cookie Notice Guess we cant resell these tickets on Ticketmaster ? Click here. The site owner may have set restrictions that prevent you from accessing the site. TONS of tickets are listed as resale but for me, the option is greyed out. 0 Likes Reply. Create an account to follow your favorite communities and start taking part in conversations. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). If your tickets are in your inbox, you will need to forward the original email with tickets to. 03-12-2017 02:13 PM. HiGeogeek,Thanks for the review! SOLD TICKETS VIA AXS. Verification can help ensure real people write reviews about real companies. Ok thanks. I hope to get to use them for everything going forward. Let us know what you were doing when this page came up, plus your IP and request ID By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thanks for the review and enjoy your event! Alex P. is a great addition to our team. Get started now and sell your AXS ticket here. Your tickets will only be released to the buyer once we have received the payment. 6 23 comments Best Add a Comment Got a spare ticket you need to sell? Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Get started now and sell your AXS ticket here. Find out how we combat fake reviews. ET She resolved it quickly and fixed it for me! ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. 1.) For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. How can I recall a transferred ticket? Or is it better to sell on a resale platform like StubHub, etc.? - AXS Help Centre What is Transfer? Frequently Asked Questions and Answers to the Use of Ticketmaster All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I only have the option to transfer tickets to another person. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . When available, use the Transfer feature, which will allow you to send event tickets to a friend.
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