They are also not accepting back orders on any out of stock items. A repetition, or rep, is the number of times you complete a given exercise and sets are a predetermined chunk of sets. But from this experience, I have absolutely no complaints with Rep Fitness. Please allow for 2-3 business days for a reply. And obviously, having a cable stack for pulldowns and rows is essential as well. How can I tell if my product is affected by this recall? Rogue has employed five domestic foundries to produce kettlebells, but the costs to ship and finish mean that satisfying the demand to please customers is tantamount to not making money. Continue shopping. To stay in the know with Showroom updates, please visit the California Showroom page. Companies can ask for reviews via automatic invitations. Rogue, based in Columbus, Ohio, has spun up its production in the U.S. to try to alleviate the three-week wait times in shipping in early April as well as huge inventory squeezes. . So long as they continue what theyve been doing, I doubt that will change. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . On the Rogue Fitness website, anything between a 2.5 95 pound dumbbell is unavailable until further notice, 8-30 pound wall balls are on backorder, nothing smaller than a 124 pound kettlebell is in stock and its a similar story with barbells, plates and cardio equipment. A post shared by Bill Henniger (@billhenniger) on Apr 20, 2020 at 6:27am PDT. Finally, we are always exploring opportunities to diversify our manufacturing base. it is affected by this recall and you should have been, e are asking all customers to stop using the product immediately if. VulcanAccording to the Vulcan website, orders are shipped in between 3-7 business days, though shipping can delayed due to factors outside their control. The(very)long answer:Letsfocus on China asan example. I contacted them to just let them know that it might be a better idea to ship the collars in a little box inside the box instead because the freight guys beat up the package pretty bad. From award-winning writing and photography to binge-ready videos to electric live events, GQ meets millions of modern men where they live, creating the moments that create conversations. 2023 | REP Fitness | All Rights Reserved. If you need to cancel, please email us at orders@repfitness.com immediately with "CANCEL" in the subject line and we will do our best to accommodate your request. Rep Fitness Rep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. They arent made with high-quality steel for the most part, and they also have spotty welds, which are dangerous. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). If thats not an option, just buy from Rogue, Titan, or any of their competitors. This is the biggest pain point for any retailer and you need to address this issue immediately. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. But Rogue, in a moment of massive demand and with a supply chain in chaos, has turned to Rhode Island's Cumberland Foundry, a company with roughly 40 employees. They are also not accepting back orders on any out of stock items. This is around $50 cheaper with almost identical specs. Turns out, very. Stuff is out of stock, you keep checking in, and signing up for in-stock notifications, and you just cant buy anything for months on end. The gym owner prototyped his kettlebells, then gave Cumberland the toolingwhich would have cost $50,000 to $100,000 to createso it could manufacturer his final cast-iron product. But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have . Out Of Stock and In-Stock Notifications Are Kind Of A Mess, More Reports Of Things Being In Stock While Ordering & Then They Dont Ship, Most Common Barbell Sizes (Never Guess At The Gym Again!). Many complaints have flooded their Instagram page. This comment below is just an example of how harshly people judge them when they get impatient. A 100 lb bench to Maryland from Colorado in 3 days is pretty awesome, given the state of the home gym market during the pandemic. The amount cannot span across several purchases. Yesand no. You can see all the jobs listed here. Since 1957, GQ has inspired men to look sharper and live smarter with its unparalleled coverage of style, culture, and beyond. How long will it take for me to receive the replacement parts? Rep FitnessRep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. Operationally, it is a massive challenge to increase U.S. manufacturing output, said Rogue spokesperson Ashley Smith in an email. WHY DON'T YOU MANUFACTURE MORE IN THE USA? iPhonesare made inChina and are obviouslyhigh-qualityproducts. I am sticking with my original plan and will wait for the 15kg manganese Excalibar and spring clips to arrive. Welcome to the Instagram Orgy: How Horniness Is Flourishing in Quarantine. Luckily, while Rep Fitness has excellent products, their customer service is just as great! Come visit us, try out equipment, and even leave same-day with your order. I'm tapped out and need to prep for our black friday sale next week. Im sure they do too. That productisntmade in our factorythough. #ryourogue, A post shared by Rogue Fitness (@roguefitness) on Apr 8, 2020 at 1:29pm PDT. Ethan Wolff-Mann is a writer at Yahoo Finance focusing on consumer issues, personal finance, retail, airlines, and more. If you haven't received a shipping notification from us, please email orders@repfitness.com. Thats more than double what theyd retail brand new in stores. The 2.5's from REP are around $30 . Their customer service is absolutely aweful. There are a couple things to note about the packages we offer on the site: -The first thing to know is that if one item in a package is out of stock, then the entire package will show as out of stock. All of them. Our goal is to bring you fitness equipment that meets the quality standards we would look for ourselves when purchasing fitness gear. - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. Follow him on Twitter @ewolffmann. (Far less than the $300 to $1,000 theyve been going for on eBay.) Most of the kettlebells that you could have ordered before March 13 were; it's probably not surprising that, in 2020, there are few American foundries eagerly pumping out large bulbs of iron. When you finally call to see whats up, you find out they were actually out of stock and youll receive them later on. However, there are dozens of factories producing these types of equipment, so you rarelyhave any ideaif two companies use the same factory. If you have any issues receiving points from new orders (1/18/2022 and on), please contact us at orders@repfitness.com . Great US based Customer Service, not so great China items. Its not cheap to scale up during a public health crisis. Rogue prides itself on manufacturing and selling American-made goods, but the company's kettlebells are normally manufactured overseas. I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. WORST EVER!!!! Then you receive your order but only some of it. Bring the gym home! We just launched www.victory.fitness for all of your commercial gym needs! Visit the order confirmation page by clicking the link in your order confirmation email. You can also place your order online and select Local Pickup as the shipping method for the location. These guys are awesome. Ivegot their flat bench (awesome), a few pairs of bumpers, and their farmers handles. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be measured in weeks. Really good quality stuff! Also, feel free to email in to info@repfitness.com for more information. It looks like my 7 grand is going to them! Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. At this time, it seems mutually beneficial to make the kettlebells, but its not something were looking to base our business on moving forward., It isnt entirely true that there arent more American foundries capable of melding kettlebells. This includes setting up a home gym. Its manufactured predominantly by robotics. In addition, we add big pictures, detailed specs, and videos of our products to the site whenever possible so that you can make an informed decision about the gear we carry. Also, the military discount is much appreciated. For bars, 75 products are out of stock and 14 are in stock. Two, factories in China can make world class products. Our PA showroom is now open! If you have any questions please do not hesitate to reach out to us. IS THE RETAIL STORE OPEN, AND CAN I PICKUP AN ORDER? This has allowed us to run all operations 24/7, said Smith. Terrible customer service, will never buy again. Earlier this year I purchased the FB-5000. If you placed a preorder along with in-stock items, you will receive . 2023 Trustpilot, Inc. All rights reserved. When it comes to dumbbells, REP has three distinct offerings, each of which has pros and cons relative to each other. #SmallBusinessLife Solid pricing and decent equipment. Use the dropdown to choose your reward. #SmallBusinessLife. If you receive a refund on a purchase, you will lose 1 point for every $1 that is refunded. They certainly do have great foundries in China, but the reality is, the bulk of their production is not done by people who are paid living wages, and the work isnt always done in environmentally friendly ways., A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price.. For example, a power rack is made by a robotic laser tube cutter, a robotic laser plate steel cutter, a robotic welder, and a robotic powder coating machine. They lied abut that too. Bring the gym home! 4.6 4.6 out of 5 stars . BUT I SAW XYZ PRODUCT FROM ABC COMPANY THAT LOOKS REALLY SIMILAR TO YOURS. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. They also have sets for even better prices. translation missing: en.sections.collection_template.product_count_simple . We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. Rep Fitness did more sales in one day than it normally does in a month. We may earn a commission from links on this page. Although no injuries have been reported, REP is conducting an immediate recall on this product. WHERE IS THE REST OF IT? If the minimum amount spent was reached, but part of the sum was paid for using a coupon, this will not be counted as a completed referral. This is an in-depth review of the Rep Fitness Adjustable Bench; one of the few adjustable benches that manages to pull off flat, incline, and decline without costing a fortune. As of the beginning of 2022,itsprimarily China. We are conducting this recall out of an abundance of caution to keep our customers safe and to prevent injuries. Reply . I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. Heres another testimonial from TrustPilot. The world will recover eventually, and companies like Rep Fitness are doing their best to weather it with us. The larger the company, the less likely other companies carry the same re-branded product because the large companyeats up most of the production capacity of the factory. As for the monolift, they stated the damage is mainly cosmetic and offer a $20 refund or $35 gift card. 5 - REP Fitness Cambered Swiss bar. I was supposed to kick this off at 11am MST and I hate being late, but I've been busy making sure you all can get your goodies from Santa on time. Good luck. This is a huge headache and just goes to show that even the best company with solid equipment can be plagued with issues. I will definitely be returning to Rep in the future! Access additional exclusive interviews, analyses, and stories with an Rx membership. We will talk about the pieces of equipment I feel are important when considering a garage gym. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. However, weve been dealing with COVID in the U.S.A. since March-ish (approx 9 months). On top of that, they continue to improve and expand their accessory options. If you want a good budget option that offers free shipping you can go for Titan Fitness as theyre the cheapest you can get without skimping on quality. All rights reserved. Like my point before, Rogues cheapest adjustable bench is their Adjustable Bench 2.0, which is around $545, and their MOST expensive adjustable bench, the AB-5200 Adjustable Bench, is $499. They're appealingly simplejust a hunk of iron with a handle, and useful for working out your entire body. The short answer: Very well. We cannot cancel specific items. No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. Is that really the only answer your customer service can give me. I dont know what we wouldve done without kettlebells. If you want to edit an order, the original order would have to be canceled and a new order placed. They lied abut that too. This is especially true for anything made of cast ironsuch as kettlebellsas the majority of foundries are located in China. Scaling up has also meant compromise. Please keep in mind that cancellations are not guaranteed if the order is too far along in the shipping process. Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. Itdoesntmean were perfect, but werealways working towards that. All of which is to say: It might take you a while to find a kettlebell. We are working hard to increase inventory availability to meet current demand. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. Want to open a commercial gym? Never again. Rep Fitness claims is a "doesn't move" resting point, yet they tell me the swinging is fine. Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. Whether you're new to fitness or looking to finish your home gym, REP has you covered. The minimum starting wage is $17/hour and overtime worked pays 2X in April! 99 . Cumberland is only here because it lucked into the kettlebell business more than a decade agoshortly before the recession of 2008, which saw its own kettlebell shortage. Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. Right now, if you want a kettlebell, your chances rely on a single foundry in Rhode Island, which is churning out between 40 to 50 per day. Bought a Rep Fitness bench. I then confirmed yes! The demand almost seems infinite, McGrotty says. Ordering with Rep Fitness has been by far my most frustrating experience in building my home gym. (Rogue is mercifully down to 5-7 days for its in stock items.). The minimum amount must be paid with actual money and by using redemption options. The bumper plates that we ordered were exactly as represented. I have ordered items from them before. The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym equipment. 2 - Best REP Fitness power bar - the Deep Knurl EX bar. Besides, Lucchetti has no illusions about the current, likely fleeting situation. Thank you for your patience and understanding. Until, of course, right now, with demand skyrocketing, and supply chains short-circuiting. it says right on their website to allow 10-12 days to ship your order and 2.) We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. If you placed an order and forgot to apply your discount code, please take the following steps: 2. Keep your eyes peeled for the pre-order of AB-5000 and 5100 next week! Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. Please DM us if you have any questions about your order. If we ran out during this peak demand, Smith said, you can expect we will be making sure that doesn't happen again in the future.. They responded with, order is too far in the process, cant cancel! We manufacture globally. have they all been perfect, nope, however Rep Fitness always made it right! And the good news is in a time of economic uncertainty they still need more! We plan to expand more in the future and hope that we can make youa REPcustomer at that time. Table Of Contents 1 PROS 1.1 Incredible Power Rack Configurations 1.2 Constantly Developing New Accessories 1.3 Best Value Benches On The Market The max amount of points that can be redeemed at checkout is 2,000 points for $100 Off. Great products, prices, and top-notch customer service.. Strong Arm FitnessThe Strong Arm website has a notice warning shoppers, Before you buy any equipment, please use the contact page to check on stock. Also included is a bribe to one lucky winner of either an AB-5000 or AB-5100 in choice of colors between metallic black, metallic silver, hammertone red, or hammertone blue. With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. Best part, they arrived really fast! I have been trying to get ahold of someone. We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. Honestly, I don't know if I just got lucky? Their Belt Squat and Lat Pulldown/Cable Row attachments allow you to do belt squats if you have issues squatting with a bar on your back. On Rogues website, all kettlebells (which retail for about $1.25 per pound) are sold out except for the extremely niche 124-, 150-, 175-, and 203-pound versions. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. They open up their web store for orders and put you in a queue with 50K+ other people, and then when your turn comes up after a few hours everything is sold by the time you can get it in your cart. Our mission is to provide high value fitness equipment with trust, expertise and innovation. You may cancel your order prior to the order being processed. If your order shipped via UPS, it may have shipped in multiple packages, but you would have only received 1 tracking number. Rep is always out of stock of everything! As their website notes, it will be May before they will be able to refresh their supply of any out of stock items, though anything in stock should ship in 1-2 days. Finally, if you want the absolute best value possible, they are the best middle ground you can get, offering incredible gym equipment similar to Rogue. We are hiring in Columbus, OH! In extreme cases, the Morning Chalk Up found one Australian seller pawning off a pair of damaged 50kg dumbbells for $400 AUD. (Order has not shipped) emailed to cancel. (They say "standard" on them.) Rep Fitness is one of my favorite companies when it comes to quality training equipment. Not worth the headache. You can sign up for back in stock notifications on individual product pages. A post shared by Bill Henniger (@billhenniger) on Apr 17, 2020 at 8:39am PDT. Heres a testimonial I found where they helped a customer out. I hope this article helped you decide if you want to invest in Rep Fitness for your home, garage, or own personal facility. We try to get orders out as fast as possible. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. We regret the inconvenience this may cause and hope that you will continue to rely on us as a trusted source for quality gym equipment. If a customer does not meet the spend requirement in the 12-month period after they have entered the club, they will be dropped down. https://www.cpsc.gov/Recalls/2021/Rep-Fitness-Recalls-Strap-Safety-Brackets-Due-to-Injury-Hazard-Recall-Alert. But if you want to get the absolute best equipment regardless of the price, you can buy Rogue products. I would have liked to receive them sooner but 1.) Wordfan Additional comment actions. We cant even make paper masks. Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. We have experienced growth like this before; it is just a different scale at this point, the company said. HOW DOES YOUR QUALITY COMPARE TO OTHER COMPANIES THAT MARKET MADE IN USA? In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. Ordering is an absolute pain in the ass and there are always issues. Goldens dabbled with limited runs of dumbbells once upon a time, but stayed out of the kettlebell business out of respect to their foundry friends up north. To start, they can be very useful in gauging your baseline strength and measuring your progress.. Firstly, REP is an American company. Quality is solid and sturdy! Thats one of the things that theyre known for. Bells of SteelAlthough they have suspended in person pick-up, Bells of Steel still offers free shipping across America. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. The investments havent just been in people; the company has purchased a suite of massive lasers (tube and flat) as well as CNC machines and welding robots all things to help scale up and get more pounds of cast iron and steel out the door. For those of you who are still trying to outfit your home gym, here are some updates on the different companies that sell home gym equipment, including whether they are sold out of stock, as well as anticipated shipping delays.
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