I left with a Mercedes certified vehicle that has all of the bells & whistles. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Sales: (703) 685-9312. I have bought over 20 cars in the last 18 years. 3.7. We offer: They told us the car was on the lot, but upon arrival, the car was no longer at their location. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Safe. Estimated amount consumers saved since 1997: $15,590,010,907. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The police officer asked "how? You are absolutely right that we should have done a better job of following up with you properly. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Ford F150 was advertised at $24,277. Copyright 1997-2023 Ripoff Report. Clerks from Bank Ally call me every day. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. 7. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. The cherry on top is the wash and detail they provide as you are preparing your paper work. Although the manager Walter swore, that the car was clean. For important participation details and mileage limitations, please ask your dealer. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Caution!! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Has your experience with this business or person been good? They told us the car moved to another dealership. Estimated amount consumers saved since 1997: $15,590,010,907. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. It may not be copied without the written permission of Ripoff Report. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Or at least Bill of Sale. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Monday. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". I was contacted, via e-mail once, and once only!!!! THAT NIGHT, lights appeared in the dashboard. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Get more reviews from your customers with Birdeye. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. I visited Arlington Police Department. Some of the employees are rude and not helpful. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. NEVER!!! Job. We purchased a car from MERLEX 2 Weeks ago! Advertisers above have met our JULIAN TOOK VERY GOOD CARE OF ME. They assured me that they would rectify any issues and disappear when time to do so! 5 hours later I received a random text from a different sales rep asking how my test drive went. I submitted an application to police. 1105 N Glebe Rd, Arlington, Virginia 22201. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Used Cars for Sale. Also he said that the total due is about $27,000. BBB reports on known marketplace practices. They are hard to deal with and VERY unprofessional!! You will be sorry. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Completely Dishonest and Fraudulent!!! All rights reserved. Dealer said they would call back when the car was back, and never called back. He spent 75% of the time i was there with me. Start the purchase online and the dealer will deliver the car and the paperwork to you. I highly suggest, next time you spend over $10, you get yourself a keeper. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. !! Please teach me how to make the bank stop frightening me. 1105 N Glebe Rd Arlington, VA 22201. Merlex gave me a great experience. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Unlawful and unprofessional. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! The sals person was nice but this dealership runs some kind of scam. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Tell us has your experience with this business or person been good? Made an internet inquiry, had 2 responses, one from Mike and one from Grace. The manager Walter prepared Purchase Documents set. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Latest check. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Price of the car is $14,966. I purchased a car from here 2 DAYS ago! The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. He replied "just let me know what the issue is and my mechanic will take care of it." Copyright 1997-2023, Ripoff Report. There is no any information about this second line of financing. Merlex Auto Group. Hiding negative complaints is only a Band-Aid. The process was stress free and pleasant. Texted them to tell them and was told to take it to their shop which was fixed! I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Life's too short, are keep it up and yours will. This profile is powered by Birdeye. Gave me numbers on the phone. Directions. There is a second line of financing exists. All business will get complaints. I was scared that they will break my doors, windows and home stuff. Bait and switch tactics, not one car pictured I was interested in was available. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. "Mike" told me that they no longer wanted to do business with me. Grow your business. Advertisers above have met our Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. I get to the dealership and the truck was not in the lot. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. This was not what was discussed. Now please pay attention to this the fraudulent actions kick in!! I dealt with the GM, Walter. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Domain Created. The following day I sent additional information pertaining to the sale via text message before they opened. There are no page 1 and page 2 of the Buyer Contract. Good. I spoke with substitute manager for that day Ray Kandahari. Otherwise they will come to my home and make to me bad. 30 minutes later the sales person asked for an additional minor piece of information. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. (703) 214-3598. Write a review. Than hung up on me. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Get a Kelley Blue Book instant cash offer. Dear Mr. Bill, 2. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Purchased 2015 ******** **** ***** July13 2020 during COVID. Merlex Auto Group. Very informative. Come Jan2022 job reopened so I started to use car frequently. I signed the pages where the employee pointed with a finger. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! learned a lot about cars. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I asked to provide me with absent pages in my Purchase Documents set. Off course Nothing! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. 1 mile away. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. MYWOT. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. They have hidden fees. BBB Business Profiles may not be reproduced for sales or promotional purposes. Got a particular new car in mind? So now Im paying for car thats just parked! Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. 1492 customer reviews of Merlex Auto Group. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. DO NOT PURCHASE A CAR FROM HERE! Absolutely incredible!!! strict standards for business conduct. Buy at your own risk!! I would love to see how they are booking their vehicles to the bank. Directions Was told I signed sold as is and that I didnt purchase warranty. Corporate Advocacy Program: How to repair your business reputation. Don't waste your time! Consumers want to see how a business took care of business. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Search consumer complaints, reviews and information about merlex-auto-group. Wondering if a report is missing? Error in sending request, please try again. 8 years ago. I continued to call, he would not respond yet he was completely available prior to selling the car. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . There was a problem with your loan.". They definitely give you the star treatment here! RUN. Arlington, VA 22201. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. (I checked it by calling to Arlington police department). On March 16, 2018, Friday, I visited Pentagon Credit Union. We were going to drive 2 hours together to see them. ", He was the salesman. Specialties: High End Used Car Sales. Uncover why Merlex Auto Group is the best company for you. United States. February 2022 check engine light comes on again. who took it far and beyond to make sure I left satisfied. 1105 N GLEBE RD, ARLINGTON, VA 22201. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Car dealership. I contacted "Walter" who quickly asked "when can i come in? Established in 2014. Search job openings at Unique Auto Import. How those businesses take care of those complaints is what separates good businesses from the rest. Great deal done. It's been a month I still can't get my tag. Flew in two days later from Georgia. I have text messages as proof!! Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. How those businesses take care of those complaints is what separates good businesses from the rest. Call no one call you back but before I bought car everybody from there company blowing my phone up. 72 Verified Reviews. 6. After that call, employee Sid gave me Bill of Sale. Cancellation and Refund Policy, Privacy Policy, and 5. 235 Reviews. All rights reserved. Very responsive!! We analyze millions of used cars daily. BBB Business Profiles may not be reproduced for sales or promotional purposes. Ripoff Report has an exclusive license to this report. And of course, they tried to up sale me another auto on the lot. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Closed | Opens at 10:00 AM. Write a Review. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! CARFAX does not have the complete history of every vehicle. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. THIS IS FRAUD! Jason and Walter treated me with kindness and respect. i texted him to see what was the hold up he told me to "contact Walter". Beat local competitors. Please teach how to cancel this Certificate of Title. It's only been two days since my initial visit to Merlex. Child safety. Communicates outside of dealer hours!! The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Who's crazy enough to start this website? It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Experience the car via video chat and ask the dealer any questions you may have. Dealt with Jason and Walter. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. 1. if you can, stay away from these frauds! They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. This was the most stressful experience I've ever had buying a car. 1105 N Glebe Rd, Arlington, Virginia 22201. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. I bought c300 Benz and I love it. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Bully there way in and steal your home. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Why is this public record being published online? After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. I Talked with a sales person who handed me the set of keys and walked away. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports My owners would have either fired him or fired me for not firing him the way he acted on the phone. Verify to immediately update business information, respond to reviews, and more! 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. Sales: (703) 685-9312. Established in 2014. Will definitely be back in the future. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. WOW that's great service, I expected a ride not to be taken for a ride. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Sadly, the first salesperson advised me that the vehicle was sold the next day. 1105 N Glebe Road, Arlington, VA 22201. BBB is here to help. 2 months ago. Sales hours: 10:00am to 8:00pm. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. I had a wonderful experience purchasing my used vehicle. Blessing in disguise Great deal, I thought. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Dominate search results. I did not check the completeness. Blame yourself! They did not have the car I requested online available. File your review. Case Details Parties Dockets. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Yelp users havent asked any questions yet about Merlex Auto Group. BBB Business Profiles are subject to change at any time.